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Toll Free order line:888.396.6838

Customer Service

 

Ordering & Payment Options


Ordering Options

Website (by Credit Card or PayPal)
For your convenience and peace of mind, all online orders are placed on a Secure Online Order Form. This form is situated on a Secure Web Server.  A Secure Web Server is a computer specifically set up to send and receive encrypted information over the World Wide Web, which prevents the information from being viewed. All the order information which you transmit to the Secure Web Server will be encrypted and kept confidential. Information is therefore kept completely safe when you send it from your computer to ours.


Phone (by Credit Card)

If you wish to phone in your order directly, please feel free to call in any time Monday-Friday 9:30am-6:30pm eastern standard time. 1-888-396-6838 or 954-975-2499.


Mail (by Check or Money Order)
Wish to make payment by check or money order? Please review our website and choose the item(s) you wish to go with and contact customer service by phone or through the contact us form for a final total including shipping.  Once you have your final total, please mail your check or money order made payable to:


1st Class Cigar Humidors
6250 NW 27th Way
Ft Lauderdale, FL 33309


Along with your payment, please reference the (item number/code) for each item you wish to order. Please include your full name, day time phone number, ship to name, ship to street address, city, state, zip code/postal code & country.  Also include the type of shipping service you wish to go with as discussed with customer service and the corresponding quote you were given.  You may attach any email correspondance you received from customer service along with your payment for reference.

Allow 2-5 business days for mail sent within the Continental USA. 7 days for Canada, Alaska & Hawaii. All other countries and regions, please allow up to 10-12 days. All orders are processed within 24-48 business hours upon receipt of payment.

 


 


Payment Options

Credit Cards
We accept Visa, Master Card, American Express & Discover


Paypal

Don't wish to use a credit card? Secure payment can be made through your PayPal account.


Check or Money Order

Made payable to 1st Class Cigar Humidors .  Please allow up to 7 business days for personal or business checks to clear the bank.


All prices are in US dollars.  All merchandise is shipped once payment is received. Credit card and paypal orders are processed immediately. Orders are shipped within 24-48 business hours.  You must be 18 years of age or older to purchase cigars.