Toll Free order line:888.396.6838

 

Customer ServiceCustomer Service You Can Count On

At 1st Class Cigar Humidors, pleasing our customers is a major priority. Remember, just because we extend great prices on our humidors, cigars and accessories doesn't mean you have to sacrifice quality customer service.  In this section you will find information regarding ordering and purchasing options.  You will also find useful information on how to set up and maintain your cigar humidor.  If you do not find the details you are looking for or if you have any questions whatsoever, please feel free to contact us.


TRACKING YOUR ORDER STATUS

Get updates on the processing of your order, keep tabs on your shipping status and get tracking details in real time.

Checking Order Status

SHIPPING & DELIVERY INFORMATION

 

Get details on our domestic and international shipping procedures.  Here you will find the shipping options we offer along with their corresponding processing and transit times.

 

Domestic Shipping Info.
International Shipping Info.


ORDERING & PAYMENT DETAILS

Get all the information you need on ordering options and payment methods. To make your shopping experience as pleasant as possible, we offer a variety of choices.

Ordering Options
Payment Options


MONEY BACK GUARANTEE

This section explains the details linked to our 30 day money back guarantee & product warranty.

Guarantee & Warranty Information


RETURNS & EXCHANGES

 

Wish to return or exchange an item your purchased? Here you will find complete details on our return policy.

Returning & Exchanging Merchandise

 


HUMIDOR SETUP & MAINTENANCE

Access useful information on how to prepare and condition your humidor to maintain your cigars in just the right enviornment.  Perfect cigars are just a few steps away.

How to Season a Humidor & Proper Setup
Calibrating a Hygrometer
Treatment & Prevention (Mold)
Treatment & Prevention (Tobacco Beetles)